I just wanted to say thank you for everything that you did this weekend. My friend and I had the best time, everything was so well organized and I am so grateful for all your hard work.
The private coach bus transfer to the start made everything worth it. That and the hotel location. Made my first Boston experience infinitely better.
I think the best thing is the knowledge and expertise of the Marathon Tours & Travel staff. I love the bus, the hotel, the welcome reception, pasta dinner and the post race celebration.
Jeff, I just wanted to formally thank you and your team for the exceptional support your 2023 Boston Marathon Tour provided. As previously mentioned, Allyson and Karen, as the most visible members of your team, always displayed a positive life outlook, smiling enthusiasm, and were quick and effective problem solvers. The other tour members, with whom I interacted, all said equally positive comments about everyone on your team, including yourself.
Love dealing with MTT! Wish everyone offered the same great service you do.
I plan on using Marathon Tours again because everything was perfect and the staff was excellent and caring.
The hotel location was fantastic - just the right amount of information for group get togethers and time to explore on our own.
My motivation for going with the VIP Package was for the private coach bus transfer and the no-hassle hotel booking at a preferred location. The coach was fantastic.
We are grateful to you and your team at Marathon Tours once again for a well-crafted event. We stayed at the handsome Newbury Hotel with its attentive staff and dined at wonderful restaurants within walking distance. Your work made our visit much easier to plan. I made sure nearby passengers on my flight home were told to contact Marathon Tours before their next race.
I wanted to let you know how happy I was that I decided to use Marathon Tours for the Boston marathon this year. With the rescheduling and cancellation of the 2020 marathon, I am so appreciative of all the extra work you had to do to make this happen. Your customer service skills are impeccable! Attending the cocktail party, dinner and the bus tour, and all the great advice and fun stories about the Boston Marathon really made this even more special and exciting. I also met some great running women at the various functions which was also a great bonus.
I had a very, very pleasant stay at the Godfrey Hotel in Boston. They gave us runners a very nice surprise when we got back to the hotel. Excellent experience! I strongly recommend it.
Just a short note to thank you and your staff for such a smooth and easy process today in reserving a room for the 2021 Boston Marathon. I know you all get grief when things don't go as we runners want, however, I think we forget to thank you when things go well. So thanks so much. It was fast and easy.
I am sure that by now you are yearning for some kind of "normal"! I think of Marathon Tours each passing month and how difficult it must be to stay the course and take care of all the extras that the pandemic has caused. I appreciate all you do and love being a part of a special group of people.
Thank you for all you have done to schedule and then reschedule the VIP Tour. While as runners all we had to do was keep going right, left, right, left a zillion times, I can only imagine all you and your team had to do to scramble to make changes. And then to have it cancelled must be exhausting to say the least. I look forward to doing a marathon with your company at a future date.Thanks for everything.
Allyson is amazing! Her efficiency, courtesy, and conscientiousness are all extraordinary. She epitomizes the best “customer service” possible! She is consistently excellent, because I distinctly remember every instance of communication from her, over time, all top notch! She is the ideal Ambassador for Marathon Tours & Travel.
Marathon Tours & Travel, keep up the awesome work! We have been working with your staff for at least the last 13 or 14 years - reserving a block of rooms for our charity team runners and support staff for the Boston Marathon. You always come through, and it is easy for our runners to reserve rooms through the link you set up for us. Allyson has always been wonderful, but especially this year with the date change for the Boston Marathon, trying to find a block of rooms for our runners in an already overcrowded Boston. She is always pleasant and helpful, and does her best to go above and beyond to accommodate all of us. Thank you ALL- I know these are trying times with so many major marathons changing dates, and then cancelling- and you are all doing a great job. I know this is stressful for everyone, especially all of you, as you try to help us all with our accommodations. Keep up the good work. Dick Hoyt
I wanted to send a note to acknowledge the outstanding communication, action and response from Allyson Johnson with the postponement of the Boston Marathon. These unprecedented times, and her commitment to customer satisfaction has been outstanding and I thank you!
I have always booked my room through Marathon Tours for Boston. Next year will be my 4th straight year running the marathon.
The hotel that I booked on-line (Sheraton Boston) was only available starting Friday night before the marathon, but I was planning to arrive on Thursday. I called Marathon Tours to see if they could add Thursday night to my reservation, and Allyson was able to do that after working with the hotel. Thank you!
Really nice and smooth experience when booking on marathon tours' website. Also easy and fast to make changes when I wanted to add one more night to my booking.
